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Help Center
Troubleshooting
Troubleshooting
Can't find what you need below? Call our Support Team: (323) 421-7600.
Hardware (Kits)
My headset isn't working even though it's plugged in
Adjusting VR Experience Volume Levels
Hardware Replacements & Warranty
My headset is showing as not connected
Desktop App
How can I troubleshoot my setup? (4.0)
Why does my PC see multiple displays?
Why can't I sign in?
I'm not seeing part of the desktop app window
Why do I see the message “Please Remove Headset,” even though I’m not wearing it?
Embodied Labs Quick Start and Troubleshooting Guide (2024)
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