Frequently Asked Questions
Answers to common questions about subscribing to Embodied Labs.
- What do I need to start using Embodied Labs Online?
- What are the desktop app, the Dashboard, and the other headset software?
- What comes with a subscription?
- How can I clean and disinfect my headset and other items?
Step-by-step guides on how to do common things you want to do.
- How do I set up my kit?
- How do I set up In-Person Group Mode?
- I'm using my own headset and PC. How can I install Embodied Labs on my own?
Can't find what you need below? Call our Support Team: (323) 421-7600, Monday - Friday 9:30am - 5:30pm EST
- My headset isn't working even though it's plugged in
- Why can't I sign in?
- How can I improve hand tracking?
- Something broke. Can I get a replacement?